• Bank-FAQs

• How do I credit my player account?

You will be able to credit your player account, only if your account has been validated by Yachting Poker.

1. Log into your Yachting Poker account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Deposit”
5. Select the method of your choice
6. Once you have chosen your method, please follow the instructions

If your transaction is accepted, you will then receive a confirmation e-mail, and your funds will be credited into your account in REAL TIME depending on the chosen payment method.

• How do I withdraw my funds?

You will be able to withdraw your funds, only if you have an accepted deposit. When using electronic wallets, you will need to have previously accepted transactions with the same payment method – this not older than 6 months (these terms may not apply depending on the account activity).

1. Log into your Yachting Poker account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on ‘Withdraw’
5. Select your payment method
6. Once you have chosen your payment method, please follow the instructions

Withdrawals stay pending for 2 days (the timing may vary depending on your VIP status). Should it be the first time you are withdrawing funds, you will need to send us the following information :

• Front and Back of CC (if a Credit / debit card has been used – always hide the CVV when sending copies)
• Front and Back of Picture ID (Passport, Driver’s License or ID Card)
• Recent Utility Bill (not older than 3 months)
• Purchase Agreement Form (which will be provided by us)

• How do I make a re-deposit?

When you request a withdrawal, you have up to 5 days to return/reverse the withdrawn funds back to your player account. Please follow these instructions.

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Deposit”
5. On the next screen, you will be able to view the pending withdrawal
6. By clicking on the “Submit” button, your withdrawal will be credited back to your player account
7. You will be able to view the cancelled withdrawal on the transaction history section shown as “Cancelled by User”
8. You will get a bonus on each subsequent re-deposit up to 3 times

• What should I do if I submitted a successful deposit, but my account is not credited?

If you make a successful deposit using any of our payment methods, but the funds do not reach your player account, please contact our 24/7 Customer Service

• I have received an e-mail stating that my deposit has been successful, what should I do with this information?

After each successful deposit or withdrawal, you will receive a confirmation e-mail from Yachting Poker. We recommend that you keep this information for future reference.

• How can I view my Transaction History?

In order to view your Transaction History, please follow the following steps:

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Statement”
5. Select the month you would like to view, and you will be able to view all your transaction history

• What should I do when my transaction fails?

If your transaction fails, we suggest that you contact Customer Service.

• I have tried to deposit with my Visa / MasterCard / Carte Bleue and I have been asked for the CVV. What is this number?

CVV is an anti-fraud security feature to help verify that you are in possession of your credit / debit card. For Visa / MasterCard / Carte Bleue, the 3 digit CVV Number is printed on the signature panel on the back of the card. Should we ask for documentation, please ensure that you hide these 3-digits.

• What is 3D Secure?

3D Secure is an extra security measure introduced by various Card Types to improve the security of Internet payments. When processing a transaction, you will be asked to authenticate your transaction by entering a password, date of birth or other information requested by your card issuer. The authentication code varies depending on the card issuer. At present, both our payment gateways, CDP and CNG, offer this option.

• General information related to Payment Methods.

• AGE - All payment methods can be used only by players 18+

 

• FEE - Yachting Poker does not charge any fees to deposit funds into your player account or for withdrawals

• UK Gambling Commission Players' Disclosure

B3W (Holdings) Ltd holds its license with the UK Gambling Commission (UKGC), which was set up under the Gambling Act 2005 to regulate gambling in Great Britain. It is headed by a Chairman and other Commissions appointed by the Secretary of State and is an independent, non-departmental public body (NDPB) sponsored by the Department for Culture, Media and Sport (DCMS).

In addition to the licensing and regulation of terrestrial gambling operations such as casinos, arcades, bingo, betting services and lotteries, the Commission is also charged with the regulation of all online gambling activities in the UK.

The core principles the Commission upholds through effective regulation and public engagements are:

1. Preventing gambling from being a source of crime or disorder, being associated with crime or disorder, or being used to support crime
2. Ensuring that gambling is conducted in a fair and open way, and
3. Protecting children and other vulnerable persons from being harmed or exploited by gambling.

Online gambling licenses are only awarded to companies that have passed a rigorous vetting process. In considering an application and in licensing a company, the Commission will examine both the licensing objectives and the suitability of applicants to provide facilities for gambling.

The Commission has legal powers to monitor license holders and is able to apply penalties. Penalties for both operating and personal licenses may include fines and/or revocation of the license. The Commission also has the ability to prosecute operating and personal license holders. It may also investigate and, in consultation with licensing authorities and the police, prosecute illegal gambling.

In addition, the Commission has placed a great emphasis on the protection of players' funds and has introduced a three-tier system as to the processes the licensees must adopt to protect players' funds. The rating system consists of three grades; Basic, Medium and High:

• Basic: Segregation of accounts
• Medium: A Quistclose trust or equivalent/insurance/reserve
• High: Independent trust account

The minimum the UKGC expects is segregation of players' funds into separate accounts.
At B3W (Holdings) Ltd, we also treat the protection of players' funds as a matter of the highest importance and have chosen the segregation level of player fund protection – holding funds in separate currency and activity accounts (such as Progressive Jackpots, etc). B3W provides "Basic" protection level rating in compliance with UKGC requirements.

For more information, visit the Gambling Commission's website: http://www.gamblingcommission.gov.uk

• Security FAQs Related to the “Bank”

• Is it safe to give my personal details to any of the payment methods mentioned?

Yachting Poker always uses high tech security measures and advanced encoding to maintain your confidentiality. We make sure our payment partners do so as well; none of them will ever give your personal information to a 3rd party, nor will your information be used for any other purpose other than completing requested transactions.

• Is it safe to use my credit card online?

Yachting Poker takes security issues very seriously, and adopts the most sophisticated technology to guarantee the security and protection of your privacy. Your account information and your deposits are fully protected by state-of-the-art security systems, software and services (Thawte) . Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms, to ensure that all information remains secure and private at all times. The security measures implemented by Yachting Poker to ensure the validity of each transaction you make, and the latest fraud control systems are utilised to protect your credit card information.

• Payment Methods

• Visa/ MasterCard / Visa Electron / Carte Blueue

• How do I deposit with my credit / debit card?

To deposit with your credit / debit card, please follow these steps:

• Log into your Yachting Poker account
• Click on "Bank"
• Click on "Deposit"
• Click on your card's brand (i.e VISA or MASTERCARD)
• Fill in the required fields (please note that your Credit Card details will not be saved in our system):
• Click on "submit"

For 3D secure transactions, you will need to enter your 3D secure code.

If your transaction is accepted, you will receive the funds in your account in REAL TIME

Please note:
On your bank statement you will see Azurolongo N.V. under the "Details" section.
The currency exchange rate is managed by your bank. If you want to avoid currency exchange charges, we suggest that your player account's currency matches the one of your bank card.

E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E-wallet. The general terms and conditions of use applying to E-PRO transactions are listed here https://www.empcorp.com/legal-terms

• How do I withdraw my credit / debit card?

In order to send funds to your credit card you need to have an accepted transaction through the same Credit Card. Please note that this option is not available for Debit Cards. If you do not have an accepted deposit, you will not be able to view this option under the “Withdrawal”section.

To send funds to your Credit Card, please follow the following steps:

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Withdrawal”
5. Choose “Visa / MasterCard”
6. Enter the Amount Desired.
7. Click on “Withdrawal”

Your withdrawal will be processed after 5 days. Please note that your funds can take up to 10 business days to reach your Bank account. Should you be using a MasterCard, it is possible that you will receive your withdrawal after 20 business days.

• What are my daily purchase limits with my credit / debit card?

Min - €/ $ 25.00

Maximum - €/ $ 1000.00

• How much does it cost to use my credit / debit card?

Yachting Poker does not charge you any fees. You are responsible for all the fees incurred by your Bank should any apply.

• Ticket Premium

• What is "Ticket Premium"?

Ticket Premium is a prepaid scratch card which can be purchased in 15000 different points of sale . One of the strong points of Ticket Premium is that you can deposit ANONYMOUSLY in our Poker Room. Please be advised that we do not accept Ticket Surf tickets since they are not compatible with our system.

• How do I deposit with Ticket Premium?

To deposit with Ticket Premium, please follow the following steps :

1. Purchase a ticket from a retailer
2. Log into your account
3. From the website, click on “Bank”
4. From the poker software, click on “Cashier”
5. Click on “Deposit”
6. Click on “Ticket Premium”
7. Enter the Amount Desired (cards cost from €10.00 to €150.00)
8. Enter Ticket Number
9. Click on “Validate”
10. If your transaction is accepted, you will receive the funds in your account in REAL TIME

• Can I withdraw using Ticket Premium?

Unfortunately, you are not able to withdraw funds using this option. In case you wish to withdraw, we suggest the use of Bank Wire.

• What are my daily purchase limits with Ticket Premium?

Min - €/ $ 10.00

Maximum - €/ $ 1000.00

• How much does it cost to use Ticket Premium?

Yachting Poker does not charge you any fees. You are responsible for all the fees incurred when purchasing Ticket Premium ticket.

• Neteller

• What is “Neteller”?

Neteller is an electronic wallet which allows you to transfer money quickly to commercial sites. The online payment service is fast and totally secure, it is regulated by the FSA (Financial Services Authority) that guarantees the application of the highest standards.

 

It processes transactions for billions of dollars every year. Their financial services manage a lot of activities in more than 160 countries.

 

In order to use Neteller, you need to register an account with them at no cost. You will be able to upload funds on your Neteller account through your Bank account, credit cards or Bank wire.

 

Neteller offers you a variety of payment types to fund your Neteller account. Please note that the options may vary depending on the country you reside in for further details please click here.

 

Payment Types - Available at Neteller
Ukash (Voucher)	Visa	Solo
Instant Bank Deposits	MasterCard	Visa Electron

 

Hereunder also find more details related to these payment types:

 

Instant Banking	Voucher	Debit Card
Sofortüberweisung (Germany)	Ukash is currently available in 275,000 physical stores across more than 20 countries in Europe, South Africa and via Vodafone mobiles in the UK. (Voucher)	Postepay (Italy)
POLi (Australia & New Zealand)		CartaSi (Italy)
Giropay (Germany)
iDEAL (Netherlands)

• What if I do not have a Neteller account?

If you do not have a Neteller account you, will be able to register a free account from our “Bank”section under “Buy Credits” tab. Please note that this is a one-time process.

To open an account, please follow the following steps:

1. Log into your account
2. Click on “Bank”
3. Click on “Deposit”
4. Click on “Neteller”
5. Click on “Click here to create a new Neteller account”
6. You will be automatically re-directed to Neteller site
7. Your personal information will be pre-filled
• Always make sure that your Yachting Poker account information is up-to-date. If the information is not correct please click on “Update Profile” and update your account accordingly.
8. The registration process is done in 3 easy steps

N.B: If you want to avoid currency exchange charges, we suggest that the currency chosen on your Neteller account matches the currency selected on your player account. The currency exchange rate is managed by Neteller.

• How do I deposit with Neteller?

To deposit with Neteller, please follow the following steps:

1. Log into your player account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Deposit”
5. Click on “Neteller”
6. Fill in the following fields:
• Amount Desired
• Account ID (provided by Neteller upon registration)
• Secure ID (provided by Neteller upon registration)
7. Click on “Validate”
8. If your transaction is accepted, you will receive the funds in your account in REAL TIME.

• How do I send funds to my Neteller account?

In order to send funds to your Neteller account you need to have an accepted transaction through the same Neteller account not older than 6 months. If you do not have an accepted deposit you will not be able to view this option under the “Withdrawal” section.

To send funds to your Neteller account, please follow the following steps:

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Withdrawal”
5. Choose “Neteller”
6. Enter the Amount Desired
7. Click on “Withdrawal”

The funds will be sent to your Neteller account in 5 days.

• Neteller contact information

If you would like to contact Neteller please click here.

• What are my daily purchase limits?

Min - €/ $ 25.00

Maximum - €/ $ 1000.00

Purchase limit may vary depending on your Neteller limits and account status.

• How much does it cost to use Neteller?

Yachting Poker does not charge you any fees. The player is responsible for all the fees incurred by Neteller. If you need more information related to Neteller fee structure we invite you to visit their website .

• MoneyBookers

• What is “MoneyBookers"?

MoneyBookers is an International electronic wallet that you can maintain in your local currency and fund by transferring funds from your Bank account, cheque, credit/debit cards or via alternative payment methods available in your country. You can use MoneyBookers for secure on-line purchases without worrying about disclosing your credit card information.

 

In some countries, MoneyBookers lets you transfer funds directly from your Bank account or credit/debit card, to your Yachting Poker account, without having to fund your MoneyBookers account first. Direct funding options currently available are :

 

Instant Banking	Credit Cards	Debit Cards
Giropay (Germany)	MasterCard	Visa Delta and Electron
Sofortüberweisung (Germany)	Visa
Nordea (Finland & Sweden)	Diners
eNETS (Singapore)	JCB (International)	Solo (UK)
Netpay (Austria)
Przelewy 24 (Poland)		Laser (Ireland)
POLi (Australia & New Zealand)		CartaSi (Italy)
iDEAL (Netherlands)		Postepay (Italy)
ePay (Bulgaria)		4B (Spain)
EC (ELV) (Germany)		EURO8000 (Spain)
EPS (Austria)		Dankort (Denmark)

 

If you would like to view MoneyBookers FAQs please click here.

• What if I do not have a MoneyBookers account?

If you do not have a Moneybookers account, you will be able to register a free account from our “Bank” section under “Buy Credits” tab. Please note that this is a one-time process.

To open an account, please follow the following steps:

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Deposit”
5. Click on “MoneyBookers”
6. Enter the Amount Desired
• If you would like to share all your personal information, please tick the checkbox.
7. Always make sure that your Yachting Poker account information is up-to-date. If the information is not correct, please click on “Update Profile” and update your account accordingly.
8. Click on “Validate”and you will be re-directed to MoneyBookers registration page.

N.B: If you want to avoid currency exchange charges, we suggest that the currency chosen on your MoneyBookers account matches the currency on your player account. The currency exchange rate is managed by MoneyBookers.

• How do I deposit with MoneyBookers?

To deposit with MoneyBookers, please follow the following steps :

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Buy Credits”
5. Click on “MoneyBookers”
6. Enter the Amount Desired and Click on “Validate”
7. You will be re-directed to MoneyBookers page where you need to enter:
• E-mail address (will be entered automatically)
• MoneyBookers Password
• “Turing Number”you will view on the screen
8. Click on “Validate”
9. If your transaction is accepted, you will receive the funds in your account in REAL TIME

• How do I send funds to my MoneyBookers?

In order to send funds to your MoneyBookers account, you need to have a previously accepted transaction through the same MoneyBookers account needs to be not older than six months. If you do not have an accepted deposit, you will not be able to view this option under the “Withdrawal”section.

To send funds to your MoneyBookers account, please follow the following steps :

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Withdrawal”
5. Choose “MoneyBookers”
6. Enter the Amount Desired
7. Click on “Withdrawal”

The funds will be sent to your MoneyBookers account in 5 days.

• Moneybookers contact information

If you would like to contact Moneybookers please click here.

• What are my daily purchase limits?

Min - €/ $ 25.00

Maximum - €/ $ 1000.00

Purchase limits may vary depending on your Neteller purchase limits and account status.

• How much does it cost to use MoneyBookers?

Yachting Poker does not charge you any fees. The player is responsible for all fees incurred by Monyebookers. If you need more information related to their fee structure we invite you to click here.

• Bank Wire

• What is a “Bank Wire”?

A Bank Wire Transfer is a method of transferring funds from one entity to another. Bank to Bank transfers are the most common payment method in Europe, with several million transactions processed every day.

• How many types of Bank Wire do you support?

To your Local Bank: There are two types of Bank wire transfer that your local Bank provides, please note that you need to go there personally to fill in a form with the below information.

• Standard Bank Wire - 3 to 5 business days
• Urgent Bank Wire - 1 to 2 business days

Internet Banking: Some Banks accept Bank Transfers online using Internet Banking. Please contact your financial institution for more details.

• What is the Swift / BIC Code?

Bank Identifier Code - is the unique identification code of a particular Bank.

• What is the IBAN number?

IBAN– International Bank Account Number – is an international standard for identifying Bank accounts across national borders.

• How do I deposit with Bank Wire?

Please use the bank details below in order to send us a transfer from your bank.

Kindly quote your email address as registered on the site as reference or message to the receiver.

When you will have completed the transfer, Please inform our customer care to ensure a faster processing time.

Bank Wire Information

Beneficiary Name:	Azurolongo NV
Account Number:	EUR-103-100057-1
IBAN:	MT38STBA19116000000001031000571
Currency:	EURO
Bank Name:	SATABANK
BIC:	STBAMTMT
Reference:	(Your email address as registered on our site)

Once we will receive the funds,they will be credited in your player's account.

• How do I withdraw with Bank Wire?

1. Log into your account
2. From the website, click on “Bank”
3. From the poker software, click on “Cashier”
4. Click on “Withdraw”
5. Choose “Bank Wire”
6. Enter the Amount Desired
7. Fill in all the provided fields
8. Click on “Withdraw”

Please note that your funds can take up to 5 business days to reach your Bank account.

• What are my daily purchase limits?

Min - €/ $ 25.00

Maximum - No limit

• How much does it cost to use Bank Wire?

Yachting Poker does not charge any fees to use this service. Please contact your Bank for more information. The fee may vary depending on the amount.

• TIPS

• If you are interested in using this method, please visit your Bank as early as possible in the day or use your online banking facility to process the funds quicker


• Ensure that you have entered the correct information in the appropriate fields, or your Bank will charge additional fees to locate the transaction


• Ensure that you always enter your registered e-mail address in the reference field. If this field is left void, funds will take longer to be credited into your account

• PaySafeCard

• What is "PaySafeCard"?

PAYSAFECARD is the European market leader in online prepaid solutions. You can buy a Paysafecard from one of 450.000 sales outlets and use it to make safe online payments without a bank account or credit card at thousands of participating online webshops. Paysafecard is a popular payment method with service providers in the fields of gaming, social media & online communities, music, film & entertainment and more.

• What if I do not have a PaySafeCard account?

You do not need an online account with PaySafeCard, however it is recommended to register as you will be able to use additional features such as the balance checker: click here.

Paysafecard stands for security. That's why their website provides information on safely using paysafecard and tips on protecting you from fraudsters and malware. Paysafecard is safer than any other payment method because you don't have to enter any personal information or your bank or credit card details when paying online.

• How do I deposit with PaySafeCard?

Paysafecard is very simple to use. You can buy a paysafecard from a local sales outlet. The sales outlet finder helps you to find quickly and simply a Paysafecard sales outlets near you: click here.

When you buy paysafecard, you can choose between the following amounts: 10, 25, 50 or 100 EUR.

Once you logged in the casino you will find the PaySafeCard option with its logo on our bank page. Entering the unique 16-digit code of your valid PaySafeCard voucher, PaySafeCard provides an online validation of the code enabling your payment to be confirmed and processed instantly.

You can make larger payments by combining up to 10 paysafecard PINs. Combining PINs also allows you to use up any remaining credit on a PIN.

• Can I withdraw using PaySafeCard?

Unfortunately PaySafeCard does not provide withdrawal options but you can always request a bank wire instead.

• PaySafeCard contact information

Here you can find answers to the most frequently asked questions. To make it easier to find the answer you're looking for, we've organised the help section according to products and topics. You can also use the search box to find info on a specific term: click here.

For any other questions, the paysafecard service team will be in contact with you as quickly as possible: click here.

• What are my daily purchase limits?

Minimum - €/$ 10.00

Maximum - €/$ 1000.00

• How much does it cost to use PaySafeCard?

The Casino does not charge you any deposit fees. If you need more information related to the possible PaySafeCard fees we invite you to click here.

• Ukash

• What is "Ukash"?

UKASH is the leading online cash payment provider enabling you to use cash to shop, pay and play online safely and securely. It is the perfect choice if you don’t have a credit or debit card or don’t want to enter personal information to pay online.

Ukash is an accepted payment method on thousands of online stores enabling you to spend online quickly, safely and securely. Once you have registered or signed in, you can look after your Ukash account and manage your spending online.

• What if I do not have a Ukash account?

You do not need an online account with Ukash, however it is recommended to create one as you will be able to use the Ukash Tools to: Combine your Ukash, Split your Ukash or Convert the currency of a Ukash voucher code.

Ukash is safe and can be used immediately for secure payment. First, you simply exchange your cash for a unique 19-digit Ukash code, which you can then use online.

Wherever you are, it’s easy to get a Ukash code. Use the store locator to quickly find a retail outlet near you: store locator.

• How do I deposit with Ukash?

Once you logged in the casino you will find the Ukash option with its logo on our bank page. Entering the unique 19-digit code of your valid Ukash voucher, Ukash provides an online validation of the code enabling your payment to be confirmed and processed instantly.

• Can I withdraw using Ukash?

Our website is capable to return your winnings in a form of a new 19-digit Ukash code via e-mail.

• Ukash contact information

If you have a question about Ukash or any of their products and services, browsing the most frequently asked questions by category is quick and simple: FAQs.

If you can't find the answer you need, or you are unhappy in any way with the way the Ukash payment system is operated, you can contact them by phone (service numbers) or using the online form.

• What are my daily purchase limits?

Minimum - €/$ 25.00

Maximum - €/$ 1000.00

• How much does it cost to use Ukash?

The Casino does not charge you any deposit fees. If you need more information related to the possible Ukash fees we invite you to click here.

• Ecocard

• What is "Ecocard"?

Ecocard is an electronic wallet which allows you to transfer money quickly to commercial sites. The online payment service is fast and totally secure, it is regulated by the FSA (Financial Services Authority) that guarantees the application of the highest standards.

EcoCard Ltd provides an alternative payment solution utilising a combination of prepaid cards and eWallets. Eco account as, either, a merchant or end customer enables real-time payments. Eco supports, both, international payment methods, such as, credit cards plus local in-country methods, such as, bank transfers in over 25 countries. Funds can be withdrawn to a bank account.

In order to use Ecocard, you need to register an account with them at no cost. You will be able to upload funds on your Ecocard account through your Bank account, credit or debit cards.

Ecocard offers you a variety of payment types to fund your Ecocard account. Please note that the options may vary depending on the country you reside. For further details about Ecocard services please click here.

• Payment Types - Available at Ecocard

Bank transfer option is available in the following countries:

Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Ireland, Italy, Japan, Lithuania, Latvia, Norway, Netherlands, Poland, Portugal, Singapore, Slovakia, Spain, Sweden, United Kingdom

Real Time deposit Options:

Czech Republic – eKonto Netherlands – Ideal Pay

Canada – instant EFT’s Australia – Poli instant bank transfers

UK - Poli instant bank transfers Germany – Sofort Uberweisung

Denmark – eWire Poland – Przelewy24

Russia – Moneta

The options of the iPhone Money Manager Application:

- Downloadable from App store

- Manage money on the move

- Send money to merchants

- Fund your EcoCard account

- Initiate withdrawals

- Apply for a MasterCard debit card

• What if I do not have a Ecocard account?

If you do not have an Ecocard account you, will be able to register a free account from our "Bank" section under the "Buy Credits" tab. Please note that this is a one-time process.

To open an account, please follow these steps:

• Log into your Yachting Poker account
• Click on "Bank"
• Click on "Buy Credits"
• Click on "Ecocard"
• Click on "Click here to create a new Ecocard account"
• You will be automatically re-directed to the Ecocard website
• Your personal information will be pre-filled

• Always make sure that your Yachting Poker account information is up-to-date. If the information is not correct please click on "Update Profile" and update your account accordingly.
• The registration process is done in 3 easy steps

Please note If you want to avoid currency exchange charges, we suggest that the currency chosen on your Ecocard account matches the currency selected on your player account. The currency exchange rate is managed by Ecocard.

• How do I deposit with Ecocard?

To deposit with Ecocard, please follow these steps:

• Log into your Yachting Poker account
• Click on "Bank"
• Click on "Buy Credits"
• Click on "Ecocard"
• Fill in the following fields:

• Desired amount
• Account Number (provided by Ecocard upon registration)
• Secure ID (provided by Ecocard upon registration)
• Click on "Validate"

If your transaction is accepted, you will receive the funds in your account in REAL TIME.

• How do I send funds to my Ecocard account?

In order to send funds to your Ecocard account you need to have an accepted transaction through the same Ecocard account not older than 6 months. If you do not have an accepted deposit you will not be able to view this option under the "Withdrawal" section.

To send funds to your Ecocard account, please follow these steps:

• Log into your Yachting Poker account
• Click on "Bank"
• Click on "Withdraw"
• Click on "Ecocard"
• Enter the desired amount
• Click on "Withdraw"

The funds will be sent to your Ecocard account in 2 days.

• Ecocard contact information

If you would like to contact Ecocard please click here.

• What are my daily purchase limits?

Minimum - €/$ 25.00
Maximum - €/$ 1000.00

Purchase limit may vary depending on your Ecocard limits and account status. For more information about Ecocard account limits and statuses please click here.

• How much does it cost to use Ecocard?

Yachting Poker does not charge you any fees. The player is responsible for all the fees incurred by Ecocard. If you need more information related to their fees structure we invite you to click here.

• SOFORT

• What is "SOFORT"?

SOFORT Banking is an easy to use direct credit transfer system based on the high security standards of online banking and a TÜV certified data privacy. The player does not have to register, does not have to fund a virtual account and does not need a credit card.

Using the secure payment form, not accessible for any merchant or third party, the player automatically triggers a credit transfer to the merchant. The settlement is directly performed on the merchant bank account within bank transfer times (0-2 days).

The key benefit of SOFORT as compared to normal credit transfer is the instant confirmation of the order sent to the merchant allowing an instant delivery of goods and services. This advantage compared to normal online banking credit transfers is due to the immediate confirmation of the transfer order sent to the merchant. This allows merchants to instantly dispatch goods and deliver services.

As compared to payment in advanced / normal online banking an order is processed up to 3 days faster. As a player you don't have to register for this service, you don't need a credit card or upload any funds to a virtual account. You pay directly and safely on a purchase with your online banking information. The data privacy is TÜV certified.

For further details about SOFORT services please click here.

• How do I deposit with SOFORT?

With SOFORT Banking players can pay easy, fast and secure without any additional registration. You simply need an online banking account and online banking information, e.g. PIN and TAN. This is how it works:

Visit our bank page within the Casino.

Select SOFORT Banking as payment method.

Enter your online banking login information (e.g. PIN) as provided by your bank.

Confirm the payment, e.g. with a transaction number (TAN) as provided by your bank.

• How do I know if my bank is supported by SOFORT?

Today SOFORT Banking works for a majority of banks in the following countries:

Germany, Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy

On this page: click here you can check if your bank is supported by SOFORT. After selecting your country simply enter the requested type of bank code – different codes needed depending on your country.

• SOFORT security and contact information

The whole payment procedure is performed within the secure online payment form of SOFORT Banking. No merchant has access to any kind of confidential data (such as PIN and TAN). Therefore your confidential information can't be used or manipulated by any third party.

In fact, SOFORT Banking belongs to the safest payment systems on the internet. For more details please click here.

If you would like to contact SOFORT please click here.

• What are my daily purchase limits?

Minimum - 10.00
Maximum - 1000.00

For more information about SOFORT transactions and a step by step deposit guide please click here.

• How much does it cost to use SOFORT?

SOFORT is completely free of charge and the Casino does not charge you any fees either.

• EPRO

• What is EPRO?

E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E-wallet. E-PRO is an E-Voucher issued by EMP Corp, being resold by First Remit Limited (UK), a registered money service business with Her Majesty's Revenue and Customs certificate number 12679642 & fully authorized by the UK Financial Conduct Authority (FCA) as a payments institution, with reference 622935. E-Pro e-Vouchers resold by First Remit will show in your card statement as "voucherreseller.co.uk". An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE. If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet.